The ability to be One-Up requires you to have more knowledge and experience than your clients. It doesn’t suggest that you are smarter, better looking, and an all-around superior human being, even though these things may or may not be true. Instead, being One-Up means you know things your clients don’t know. Being One-Up, in large part, is what allows you to create value for your clients because it occurs when you transfer your knowledge and experience to them by providing counsel, advice, and recommendations that result in good decisions and the better results the client needs.
