In the article linked below, Brent Adamson, VP of Gartner, offers you a view into the changing world of sales and marketing and the slow, ugly death of the legacy approaches to both. To be certain, the trends are only new to those who don’t spend time studying such things as buyers’ preferences. Fortunately, Brent is nerdy enough to conduct this research and share it widely. However, those not paying attention will find it frightening in its implications.